How JPCS directors are leading from the front on safety and quality (blog post)

Director Jenny Neville (centre) with highways operatives at a site safety inspection in April 2013

by Peter Shone, Managing Director

Keeping our employees, partners and the public safe, whilst delivering the highest quality service is our number one priority.

Safety and quality are two key areas of focus for JPCS in 2013 and beyond and so, as directors, one of the ways in which we’re taking a proactive approach to improve in these areas is by leading from the front and embarking on a regular site inspection programme.

To kick start the programme, myself and Jenny Neville (pictured above (centre) with highways operatives at a site safety inspection in April 2013) have personally carried out a number of visits this month, across our highways, rail and energy sites, which have been really positive and insightful – and the feedback has been great. Further visits to different sites will take place quarterly, in addition to existing inspections by supervisors, contract managers, the site safety auditor and clients.

Our business culture strongly encourages a ‘visible felt leadership’ approach which instils best practice across the company – and we believe everyone has a part to play to achieve it. We feel that taking an active role in promoting safety and quality through site inspections on the front line is a great way to get this message across. Equally, it’s a great opportunity to engage with our site staff face to face, understand issues and achieve tangible improvements that make a real difference.

And it works. Our ‘visible felt leadership’ approach has already led to improvements in safety performance, business performance, increased non-conformance, near hit, and accident reporting, positive feedback internally and externally from stakeholders, and external recognition through awards which we’re really proud of.

We really want to make JPCS a safe place to work and to be a safe partner to our clients. We also want our work to be of the highest quality and to get things right – the first time.  And we’ll be out on site – just to make sure.

What initiatives do you have in place to improve safety and quality? Let us know on Twitter – we look forward to hearing from you.